Bayes Coachlines

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Testimonials

“ I just wanted to write you a quick note to let you know that I really enjoyed working with you and your team. Moreover, I can’t express to you how much of an asset Alex is to your company. Of all the tour groups I have been with, and lead, he is the best driver we have had by a country mile. Not only was he an excellent driver, but he went above and beyond the call of duty often. We enjoyed spending time with him and, we hope, he with us. He was always punctual and professional, honest and friendly. Our team and our visitors alike will carry fond memories of him. I’ve also enjoyed my dealings with you and Heather. Friendly, flexible, and trustworthy. I won’t hesitate to use your company again in the future. Again my warmest thanks and gratitude. ”

Matt G, Tour Manager, Westminster & LoveNotes NZ 2017


“ I organized a group hiking trip to New Zealand last March (2017), and I contracted with Bayes Coachlines to provide our coach transportation throughout. We traveled first around the North Island, visiting Auckland, Taupo and environs, then on to Wellington where we caught the ferry (with our bus) to Picton and the South Island. On the South Island, our route took us through Maruia Hot Springs, Christchurch, Mt. Cook, Queenstown, and the Routeburn Track. It was a fabulous trip and all 27 of our participants and our 3 guides had a wonderful experience. One of the highlights of our visit was our experiences with Bayes. From the first day that I contacted Mr. Bayes and his staff, they were courteous and well organized. And the price for the services was very reasonable. The coach was in impeccable condition when we first boarded it at the Auckland airport and was kept clean by our driver Gavin throughout the trip. Speaking of Gavin, I cannot speak highly enough of him. He is a fount of information about his country, its history, and its scenic wonders. But most of all, he is a very nice and thoughtful person. For example, he suggested privately to me that we organize a surprise party for all of our travelers at the end of the trip. While we were busy visiting the Maori village of Rotorua, Gavin went home—he lives in that area—to pick up an extra large ice chest and other picnic items for the surprise party. And the day before the party, he picked my wife and me up in downtown Queenstown so that we could go out to an inexpensive big box store to purchase the party goods. On the day of the party, while we were all out hiking part of the Routeburn Track, Gavin set up everything for the party at the trailhead. Our travelers really enjoyed him and, as the tour planner and organizer, I received all kinds of compliments about Gavin. Bravo to Bayes for having such a skilled and dedicated driver. If I organize another group trip to New Zealand, I will not hesitate in hiring Bayes Coachlines. ”

Kent Porter, Independant Tours


“ The group would like to pass on their appreciation of our driver Terry and Bayes Bus Company The bus was comfortable, clean and plenty of room Terry helped make the trip most memorable. He was cheerful, polite and helpful. Everyone commented on the morning tea stop and having bottled water available for a passenger There has been excellent feedback from everyone on the trip regarding your staff and bus Personally, we found the communication with the company very easy to deal with. We will certainly use your company again and will recommend it to others. ”

From all in the art group Plus Merv, Shirley and Diana


“ Good Morning Richard. We are absolutely delighted with the service and staff we receive from the Bayes organisation. They are very helpful and nothing is too much for them on the many trips we do. They are a credit to your business. Our own staff (mainly ladies) are very pleased with your drivers and their abilities. There is the odd time when we require a coach at short notice and there has been no issues in accommodating the request. We find your organisation is adaptable and willing to compromise as our unexpected changes occur. Once again please accept our gratitude for the services provided. ”

Keith, Alexandra Park


“ Hi Richard - we wanted to get back to you with an overall report & comments about the tour - and we wanted you to know what a great time everyone had. We would HIGHLY recommend Bayes to anyone looking for coach transport in NZ - we loved working with you & Heather which made the whole experience wonderful. Our insurance company was aghast that we would even consider working with a company we didn't know but we very confident right from the start that everything would go as planned & it did. The drivers were great as well - Chris is a real asset for the company & a great ambassador - he was so helpful along the way with suggestions about where to go & just little things that made the whole trip great. Rod - also was very good. In fact Chris took our email address & has been in touch saying he had some thoughts about reworking the itinerary slightly should we do the tour again - so helpful. Everything went so well, the hotels and sights attractions you organised were wonderful People came back raving (in a good way!!) about the trip - what they did & saw. Everyone said they would highly recommend it to other people - so that's always a good sign. It might be a few years till we can do the same trip again but we will definitely get in touch with you again. We're thinking that perhaps a "wine country" trip might work sometime as well. Hope you're doing well & the company is booming. All the best Richard - we really loved working with you to make this "first ever" NZ trip exceptional for all the group!! ”

Tom & Diana, Quality Time Holidays, Canada


“ Good afternoon Carol,  A little belated e-mail to thank you, Tiny and Gavin for the excellent weekend the Railway Enthusiasts Society Inc enjoyed thanks to Bayes. The passengers were very appreciative of the condition of the coaches and were most impressed with the driving skills and care that both Tiny and Gavin displayed on roads that were challenging and required great skill. I know they were long days for the drivers but their interaction with my Tour Leaders and myself was very good and I personally appreciated their feedback and conversation.Please pass on my special thanks to the guys, I have had a number of passengers e-mail to say what a great weekend they had and how impressed they were with the drivers. Thank you for making the arrangements and co-ordinating the trip. We look forward to further adventures with Bayes! Cheers and regards ”

Alan Verry, President, Railway Enthusiasts Society Incorporated


“ Dear Sir/Madam.   Re: North Shore Swimming Club Excursion January 2017.
North Shore Swimming would like to extend our deepest gratitude to your driver Jonnie. Jonnie transported our swimmers from Auckland to Whangarei, then to Dargaville (to and fro to Northland Champs swim meet) and back to Auckland. We were away for a full week.
Jonnie made all of us feel welcome and comfortable. He was friendly, kind and patient. As you can imagine a bus full of young people can get quite rowdy, but Jonnie possess' the skill of patience and was able to handle this expertly.
At all times Jonnie made us feel safe. He ensured he knew the routes that were needed to be taken and what times for departure and pick-ups. Jonnie also took an interest in our swimmers, watching them swim their races, which the swimmers really appreciated. Jonnie became "part of our team".
Many thanks to your team in the office. Your booking process was streamline, and made the process straight forward. Please pass our sincere thanks onto Jonnie for an amazing job.
Yours sincerely ”

Andrew W, Dean Kent Camp Manager


“ Richard everyone in our group had a great time. The average tour rating from the 24 written responses I received was 9.5 out of 10 which even for my tours is quite exceptional.  Your first class drivers-Gavin, Scotty and Ben and great vehicles were well reflected in that 95% satisfaction rating from my clients. Thanks again for your excellent service and assistance with our successful tour Richard. Bayes doesn't simply run a very successful New Zealand coach business- it also provides useful and helpful information to it's tour customers on country highlights and is always great in addressing challenges and opportunities for delivering first class tours. ”

Bill Dumont, Canada


“ Good evening Carol. Just a quick e-mail to thank you for all the arrangements of the Coach charter yesterday. The trip went very well and everyone enjoyed themselves. A special big thank you to Chris who was marvelous as a driver and raconteur. It makes a big difference to have such professional people involved. The coach was also of a very high standard. So again thank you to all the Bayes Team. Thanks and best regards. ”

Alan V, President, Railway Enthusiasts Society


“ Kia ora Carol, Just a quick note to say thank you so much to you and your team for the outstanding bus service to our youth workers and team leaders for our recent 24-7YW National Training Conference in West Auckland. The drivers were always on time, friendly and it was just overall great service. Dealing with the whole team has been professional, fast and the quality of service was amazing. Please pass on to your drivers our thanks and gratitude for their brilliant work with us. Blessings! ”

Charmaine S, 24-7 Youthwork


“ Hello Danny, Thank you for providing us with transport when we were in Auckland earlier this week. The service provided by your drivers was second to none - it was so easy from our end, please pass on our thanks to them. I will not hesitate to recommend your company to any group travelling to Auckland. Kind regards, Helen ”

Rangi Ruru Girls School


“ Hi Richard, I just have to say we had a fantastic week away exploring the North island of NZ. The coach was comfortable as was the accommodation. The accommodation at Paihia was superb - both location and quality of the property. Would definitely go back there for a visit. Terry was just exceptional. I could not have asked for more from a real gentleman, a very knowledgeable driver and guide with a warm personality. He was loved by all. Thank you for sending us Terry. I would like to thank you personally Richard for all your work in organising our tour. You were always in constant contact and flexible when required. I would have to rate this tour as one of the best for me and my group would agree. I have attached a photo of our group with Terry. We would definitely use Bayes Tours next time we visit NZ. Cheers and until next time. ”

Helen Panigiris, Parent to Parent


“ Hi Richard, I would just like to thank you and your staff for making the Royal Engineers Rugby Teams tour to NZ a very enjoyable one. Nothing was too much trouble for yourself and the drivers that we had during our trip. They are all to none a credit to your company. They went out of there way to make the teams experience the best that they could have. Once again Richard, many thanks for looking after my team and I will recommend your company to any of the British Army teams that travel to NZ. ”

Mike Thomas, Team Manager, Royal Engineers Rugby Union Football Club


“ Our tour group from the USA recently completed a very successful two week tour of New Zealand using a Bayes Coachlines coach and with most arrangements made by Richard Bayes and his team. The coach was extremely comfortable, our driver Gavin knowledgeable, accommodating, and very safety aware. All arrangements for tour activities came off smoothly with consistently good accommodations. We would certainly recommend Bayes Coachlines to host a tour group. Our group was delighted with their experience. ”

Ross & Allison Collingwood, Salem, Oregon


“ Dear Mr. Bayes, First, I apologize, as I should have written much earlier. Terry was the driver for our student group when we visited NZ in January, specifically the second week of January. He took us from Wellington to the Bay of Islands and numerous places in between. I cannot say enough good things about Terry. He is extremely safety conscious. My group of 16 students always felt safe in his hands. His customer service is outstanding, and went above and beyond any expectations we would have of a driver. He suggested we do a barbecue one evening at our lodging, which had a pool and grill. He volunteered to go buy all the food, and then we each reimbursed him. The students loved it, and it saved them a lot of money for a wonderful meal. He took us by a beach for a brief stop near where he grew up. He did many other things to serve us, and his attitude reflected so well on your company. He has great pride in his bus, and ensures it stays neat and clean, and with a working toilet just in case. He was always on time, if not early. He helped to educate my students on some of the cultural differences between New Zealanders and Americans. He also knew a lot about the history of the areas we passed through and freely shared his knowledge. My students were so impressed with him that they wanted to send him a gift from our university, Virginia Tech, which they recently did, to demonstrate their appreciation. You have a high caliber individual there in Terry who represents your organization in the best way possible. When we bring another group of students there we will be requesting Terry as our driver. Very cordially, ”

Reed B. Kennedy, Associate Professor, Pamplin College of Business, Virginia Tech


“ Our group arrived safely in the US on the 22nd. I've been meaning to write to you, so I'm thankful you sent this note. Both Riki and Terry were exemplary guides and drivers throughout our time in New Zealand. I've traveled with university groups abroad several times in the past and I can say, with no hesitation, that Riki and Terry were the very best drivers/guides we've ever had on a coach. Please pass along our unending thanks to cork of them. Their knowledge of New Zealand history, geography, and culture, coupled with their kindness, made our trip immensely more enjoyable for everyone. If we ever return to NZ with a group, I will certainly contact you and I would be happy to recommend Bayes to any group traveling to New Zealand. Our trip planning and traveling was made all the more easier by working with you, your team members, and Riki and Terry. So thank you so much! I hope you have a wonderful Christmas holiday. Kindest regards, Luke B., University Honors Program ”

University of Louisville


“ I just wanted to email and say how grateful we were for your response to our bus 'return time issue' on Thursday. Your willingness to find a solution was just wonderful and we so appreciated the extra time we had at the destination of Goat Island. Even though it was a communication error on my part, you responded in a professional and positive manner, that reduced all the stress that I had regarding this school trip. I can't tell you how impressed I am at the way you run your transport business and I am very thankful that we have Bayes to supply buses at Hobsonville Point Secondary School. ”

Hobsonville Point Secondary School


“ Morena Richard - apologies for not sending you this email last week on our return from Wellington. Just wanted to express our heartfelt thanks and appreciation again to you for your assistance with ensuring that our senior citizens reach Wellington safely. They were absolutely wrapped with the bus you gave us - beautiful ride and lots of space for their tired legs. We have nothing but praise for our bus driver Cole - he was absolutely wonderful - understanding, patient, a hell of a bus driver and a pleasure to have him with us. So we now have adopted Cole & Tony as part of our group. Heoi anoo - thanks again for everything Richard! Best wishes to you & your staff - until next year! ”

Pai maarire, Waikato Taniwharau O Tainui Kapa Haka


“ Hi Richard, We are starting to return back to normal routine at home again, albeit for the mountains of washing! The coach was fabulous and suited our needs perfectly. Tony was amazing, very friendly and accommodating to our needs, and able to offer local advice and recommendations. He was always on time, and happy to see us. My only regret is that I missed saying goodbye to Tony on the last day due to having to head a different direction to drop off my hire car. We couldn't be happier with the service we received from yourself and Tony and will highly recommend Bayes Coachlines. I'm not sure if we will ever be back with the team, but if we do I would certainly use your services again. (Peter is already thinking we could bring them back in a few years!) Kind regards ”

Karen Hawke


“ Just a quick email to complement our driver Ben who looked after us these last 3 days. Ben's professionalism and pleasant manner contributed hugely to a very successful weekend - I highly recommend Ben to any tour group but don't book him to anyone else same weekend next year cause we will be off to Napier and we want Ben behind the wheel. Regards ”

Bill Rimmer, Band Manager, TGS Brass


“ Hello Richard. Your drivers made our trip of New Zealand a remarkable success. The knowledge that these drivers have is incredible. Both drivers were very helpful to our people with particular attention to our disabled. I believe that Warren is retiring and I expect that you will miss his attention to your business. I must compliment Terry with his wonderful disposition. He is an asset to your Company. Thank you for your wonderful service. ”

Colin Bell, National Servicemens Association of Australia


“ Good morning Richard. Your team was absolutely amazing over the past 3 days!! Best suppliers I dealt with all weekend, the drivers went with the flow and were just super easy to deal with in some very fluid situations. Cannot thank you enough. Regards. ”

Jennifer C, Events Co-ordinator, ITM


“ Hello Richard, Just a quick note to tell you how much we enjoyed the New Plymouth tour. Russell was a very careful and safe driver who was a pleasure to travel with whilst Joy was always pleasant and considerate. The did a great job on the weather as well!!. Please include us on your email list for future Bayes tours. ”

Jan & Cyril Moore


“ Orewa College Year 8 Camp. It is with delight and deep appreciation that we thank you for providing such a professional and friendly service for us on Tuesday 22 October and Friday 25 October to and from Camp Adair, Hunua Ranges. Your bus drivers were easy to communicate and deal with and gave us confidence in the transporting approx. 250 students. Thank you for their punctuality and efficient service. Season greetings to all your staff. ”

Cushla Shepherd, Year 8 Camp Director, Orewa College


“ Hi Richard, We had an absolute ball, your drivers were just wonderful. Our music students are still all arguing over whether Russ Buss or Cole-ossus were the better buses! They have even written an epic song for Cole-ossus. Cole and Russell were really fabulous, they worked really well with me in making sure they all got to their destinations on time. I have recommended you to all my travel agent friends, and will most definitely be using your services again next time I have a group to NZ. Thanks again for all the help you and your team gave me. ”

Kathy, JK Travel Australia


“ Dear Richard and Danny and our wonderful bus driver. We would like to thank you very much for our fantastic experience. Your company is a great example of customer service as it should be. The children had a joyous time. Thank you for accommodating our needs. I shall forward the outstanding amount today. Again many thanks and we WILL be utilising your services in the near future. Kind regards. ”

Kathy and team and kids


“ Kia ora Richard - we had a wonderful trip down and back and a wonderful time. Congratulations on having such wonderful staff - Tony was a joy to travel with. He was understanding, cheerful and empathetic and fit well into our little group to the point where he became "Father Tony". Having such and awesome bus driver made the trip more enjoyable for our kaumaatua (senior citizens) and rangatahi (youngies) alike! never fear should we need to hire another bus form you, we will definitely be requesting that Tony drive us. Thank you on behalf of our group. Please pass on our best regards and heartfelt thanks to Tony. ”

Pai *******, Kahurangi Muru, He Piko He Taniwha Trust


“ Hi Richard, Now that the dust has settled on our side, I wanted to tell you how thoroughly impressed we were with your company and the drivers we had, in particular Gavin ****, who went above-and-beyond the call of duty in helping us make this a great tour. Like most of the Kiwis we met, Gavin was practical, direct and helpful. Gavin had a number of ideas for fleshing out our time around our rugby fixtures and helped me immensely in getting things organized. And even if he thought we had a dumb idea, he told us it wasn't a great idea, but then got on with the job. In addition, his dialogue on the bus helped the group realize the history and significance of what we were looking at and gave us a much clearer picture of the geography and people of NZ. Please feel free to use me as a reference if any foreign groups need one; I'm more than happy to recommend you and your company. ”

Christopher ******, Strathcona-Tweedsmuir School


“ Thanks so much for sending us the best bus driver ever. Peter was brilliant with our CanTeen members. He was so great in fact that we got him to join in our activities for the weekend. He kayaked, waterslided, flying foxed and also enjoyed a day out at the Safari Park on Sunday, all in all I think he had a pretty good time too!! It is great to have a company who understand how to behave with young people. As Peter was so appropriate with our members our preference would be to use your company again in the future. At present we organise from Auckland approximately 3 camps a year and several nationally so we would be keen to continue with your company. Warm regards. ”

Laverne Robinson, Regional Manager, Canteen


“ Thanks so much for sending us the best bus driver ever. Peter was brilliant with our CanTeen members. He was so great in fact that we got him to join in our activities for the weekend. He kayaked, waterslided, flying foxed and also enjoyed a day out at the Safari Park on Sunday – all in all I think he had a pretty good time too!! It is great to have a company who understand how to behave with young people. As Peter was so appropriate with our members our preference would be to use your company again in the future. At present we organise from Auckland approximately 3 camps a year and several nationally so we would be keen to continue with your company. Warm regards. ”

Laverne Robinson, Regional Manager, Canteen


“ Kiaora, I would like to thank Bays Coachlines for their professionalism I have encountered over the last six years. The office people have been efficient and professional while I have found the drivers friendly, fun and understanding of teenagers. Bayes Coachlines is an outstanding company that cares for their local community. Regards ”

Jim Hay-Mackenzie, Ex-Teacher in Charge of History, Rangitoto College


“ Just wanted to say a BIG thank you for all your assistance in making the groups trip to NZ so successful. They all had a wonderful time and I would also really like to compliment your driver Danny. The group absolutely loved him and he went out of his way to ensure that everyone was well looked after and happy. Thanks again for everything and I look forward to working with you again in the future. Cheers, Jo ”

Joanne Rickard, Group Travel Co-Ordinator, The World @ Braeside Travel


“ Yesterday one of your buses carted all of us to Butterfly creek and back. What a mission. We would like to complement your Driver as he was exceptionally helpful and calm with such chaos around him. Please convey our thanks for his professional service and for helping us with all the push chairs, little children and crates of food and drinks. We really appreciated his friendly assistance. The process of booking the bus was also great. We will definitely keep you on our list of people to call for our next trip. Thank you again to Bayes Coach Lines for contributing to our wonderful day out. ”

Gail Menkin, Mariposa Kids


“ Thank you for supplying the coach for the transfer of our group of young adults from Milford to the Pullman Hotel in the City last Saturday evening. The coach was clean and tidy and was parked waiting on time. Roger, the driver, was most personable and called me on arrival. Being late for the Ball would have been disasterous. A job well done. ”

John Tutill


“ Thanks for the excellent service provided today. I will definitely use Bayes for any future transport requirements! ”

Rachel Harvey - Bayer New Zealand Ltd


“ Thanks for arranging for Gavin and Danny to be our Drivers to Te Awamutu. They were terrific. We appreciated them being on time, helping with all our gear, managing our students well and getting us to and from Te Awamutu safely. They were easy to work with and fitted in brilliantly with our plans. Could you please convey our appreciation to Gavin and Danny. We sincerely appreciated what they did for us. ”

John McGhi - Murrays Bay Intermediate School


“ We are getting in contact just to inform you that both coaches and specially the drivers, Ben and Alex, were excellent and we thank you very much for giving us such a good service. We will keep in contact for future groups, your service and quality is impeccable. ”

Imma - Montaas del Mundo


“ Just a quick note to say thank you for your organisation of our coach charter. The excursion went very well and the 2 coaches performed marvellously. A special big thankyou to Russell and Tony for an excellent job well done - they were a pleasure to work with. I was with Tony on the Morrinsville coach and I had a number of passengers pass comment on his smooth and safe driving style. ”

Alan Verry, President - Railway Enthusiasts Society Inc


“ I would like to thank you for our transport to the leisure Centre on the 20th September. Our bus driver was delightful and the service was awesome! ”

Linda Davidson, Senior Teacher - Dragonfly Early Learning Centre


“ We have found Bayes Coachlines very professional and would highly recommend them. The buses are always on time and the bus drivers friendly and helpful. Booking our buses is an easy process and Arrin has been a delight to deal with. I just wish our school buses that we have for our school runs in the morning and afternoon were as efficient and reliable as Bayes. ”

Julie Carrucan Albany Primary School - Auckland, New Zealand


“ As usual, the tours were a huge success thanks to the efforts of yourself and your drivers. I appreciate that trouble free touring doesn't happen by luck, and both myself and my Tour Leaders would like to congratulate you and say thanks, for the coach preparation and presentation, for the excellent drivers and for the ease in which your staff cope with our last minute demands. It is a tribute to your company and particularly the drivers themselves, that in the many years you have been carrying our groups, we have had nothing but positive feedback from our overseas clients. My Tour Leaders have asked me to pass on their personal thanks to your drivers for their punctuality, safe driving, excellent co-operation and overall 'can-do' attitude. We look forward to an equally successful new season, confident that this most crucial part of our operation will be carried out by your company with the high degree of professionalism that is the hallmark of the Bayes Coachlines operation. ”

John Phillips Southern Adventures Ltd (trading as Latitudes) - Christchurch, New Zealand


“ Bayes Coachlines have supplied Grand Pacific Tours with five star coaches and quality commentary drivers for some years now. Their professionalism is second to none and we are always kept up to date by management who have been keen to exceed our expectations of a quality delivery in all areas. We feel they set a high benchmark in excellence and service in this highly competitive industry. ”

Peter Harding Grand Pacific Tours - Melbourne, Australia


“ We have brought tour groups from the U.K. to New Zealand over many years and have had the pleasure of travelling with Bayes Coachlines for periods of three to four weeks. These extensive tours have taken us through both North and South Islands and we could not have worked with a better company. Warmth and good humour abounded in all our journeys. Feedback from our groups has always been positive, with many people returning over the years to experience the best in New Zealand touring. As Tour Managers we have valued the professionalism of Bayes Coachlines who dealt with all our requests helpfully and provided memorable tours. Above all, we value the kindness and consideration of this old established company who know the business inside out. Having peace of mind and reliability in the product goes a long way with us and we are glad to recommend Bayes Coachlines. ”

John and Christine Mahoney Worldspan Travel - England, United Kingdom


“ Times FM is privileged to have Bayes Coachlines as their travel provider whenever/wherever they journey out as a group. From the booking process, to the vehicles themselves, it is pure professional service the entire way. We have had a range of drivers, all superb, friendly, approachable, and courteous at all times. We feel safe, and always enjoy the time spent on the coach. We have a staff of 12, and our partners are usually with us. We have always been given a vehicle to suit our needs. The long term relationship we have with Richard and the company as a whole, means we go nowhere without Bayes Coachlines. ”

Anna McGovern, Times FM


“ I have worked with Dave and Richard Bayes and their wonderful group of Drivers for over 15 years now, and I believe it has been a particularly successful association, due in no small part to the integrity, flexibility and efficiency of your staff. As you know, every winter I have an influx of British School groups all of which require a great deal of organisation and understanding of their requirements as they travel from one end of the North Island to the other. Your management in handling these arrangements, some of which are changed with minimal notice, has been exemplary and your ability in handling challenging situations has been outstanding - reflected by the many positive reports I receive about your Drivers at the conclusion of these School tours. To have confidence in any organisation to do the job required of it is testament to the integrity of its staff and I would like to congratulate you in maintaining the levels of service standards required in our industry, standards which for some Suppliers are becoming more and more difficult to maintain. Hamish Morison Travel Managers - Wellington, New Zealand ”

Hamish Morison, Travel Managers


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Qualmark Endorsed

“ I just wanted to email and say how grateful we were for your response to our bus 'return time issue' on Thursday. Your willingness to find a solution was just wonderful and we so appreciated the extra time we had at the destination of Goat I... ” read more

Hobsonville Point Secondary School